Question 1 - Do you have a physical store?

Our only store is Handy Craft Tools online shop.

Question 2 - How can I trust to pay online?

Handy Craft Tools only working with the best and the widest intermediary payment companies like Stripe, PayPal, Amex, Apple Pay etc. Our users anywhere and anytime report their requests to these intermediaries in safe. Our #1 priority is to ensure the full satisfaction of our customers. We will respond to you with a short delay in any case.

Question 3 - Can I check the status of my order?

Yes. Simply Track Your Order. If you do not have an handycrafttools.com account, you will have a shipment tracking number located on your confirmation email for Ship to Home orders. If you have any other questions about your order, email Customer Care.

Question 4 - When will my parcel arrive?

Please visit Track Your Order. It may take some time for the tracking information to be reflected in the system. We would like to state that your cargo may be in a further stage than you are viewing. For further info about shipping see our Shipping Policy If you have any other questions about your order, email Customer Care.

Question 5 - Is it safe to shop at the store?

Our job is to put aside all the hard work for you and always make these new innovative products easily accessible to you! We have many customers who buy these tools from us because they need them and are happy with their use. You may see our socials and other customers around the world. If you have any other questions, feel free to contact with our Customer Support.

Question 6 - Who do I contact if I have questions or want to return my purchase?

Please contact Customer Service. The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please see our Refund Policy.

Question 7 - Is there a shipping charge?

No, we are offering Free Shipping on All orders at handycrafttools.com

Question 8 - Do you have a phone number?

Yes. We can be reached at +44-7459-755-813

For more questions:

For more questions feel free to contact us. We have 24/7/365 ticket and email support info@handycrafttools.com.