Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us. We have 24 hours 365 days ticket and email support: Thanks.


Our job is to put aside all the hard work for you and always make these new innovative products easily accessible to you! We have many customers who buy these tools from us because they need them and are happy with their use. You may see our socials and other customers around the world. If you have any other questions, feel free to contact with our Customer Support. 

Handy Craft Tools is a small hardware store business boutique based in London.

It didn't take long for us to realize that we needed to create an online store to be more accessible to our customers. We realize that we are providing poor service to our current and future customers by not offering our products online for convenience. This was the driving reason behind our decision to improve our online presence. 
We hope you enjoy our products as much as we enjoy helping you with all your gift shopping needs, for our customers who are repair and construction tradesmen and/or do-it-yourselfers who spend time workshops and garages, and in general with all your gift shopping needs.

If you are a DIYer who doesn't need a repairman or a tradie? There is a life-saving product for you in Handy Craft Tools!


Handy Craft Tools only working with the best and the widest intermediary payment companies like Stripe, PayPal, Amex, Apple Pay etc. Our users anywhere and anytime report their requests to these intermediaries in safe. Our #1 priority is to ensure the full satisfaction of our customers. We will respond to you with a short delay in any case.

No, we are offering Free Shipping on All orders at 


Yes. Simply Track Your Order. If you do not have an account, you will have a shipment tracking number located on your confirmation email for Ship to Home orders. If you have any other questions about your order, email Customer Care.  

Please visit Track Your Order. It may take so me time for the tracking information to be reflected in the system. We would like to state that your cargo may be in a further stage than you are viewing. For further info about shipping see our Shipping Policy If you have an y other questions about your order, email Customer Care .


Please contact Customer Service . The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please see our Refund Policy .


Yes. We can be reached at +44-7459-755-813