Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us. We have 24 hours 365 days ticket and email support: Thanks.


Exactly! We have many customers who come because their needs are simply met without even knowing that such a product exists. We use the power of the digital age to make them the latest tools available as soon as they go on sale. On the other hand, department stores only become aware of a product after it reaches a large volume and it takes months for them to reach their shelves. All of our customers are really satisfied with the use of our tools. You may see some testimonals on our socials here. Our job is to put aside all the hard work for you and always make these new innovative products easily accessible to you! If you have any other questions, feel free to contact with our Customer Support. 

Handy Craft Tools is a small hardware store business boutique.

It didn't take long for us to realize that we needed to create an online store to be more accessible to our customers. We were aware that we were serving our current and future customers poorly by not making our products available online for convenience. This was the driving reason behind our decision to improve our online presence. We follow the latest trends in the market and make them ready for your use in the fastest way. We welcome our customers, who are plumbers, electricians, carpenters or builders, or who spend time in workshops/garages, to visit our store. We are also here for gift shopping you will do on special days. In general, we hope you enjoy our products as much as we enjoy helping you with all your equipment needs.

There is always a life-saving product for you at Handy Craft Tools!


Handy Craft Tools only working with the best and the widest intermediary payment companies like Stripe, PayPal, Amex, Apple Pay etc. Our users anywhere and anytime report their requests to these intermediaries in safe. Our #1 priority is to ensure the full satisfaction of our customers. We will respond to you with a short delay in any case.

Most of our shipments are FREE, unless there is a special warning on the poduct page.


Simply click here Track Your Order and enter you tracking number. You will also get a shipment tracking number located on your confirmation email. Please check spam mails if you think you don't get it. For any other questions about your order, email us from Customer Care.  

Please visit Track Your Order. It may take so me time for the tracking information to be reflected in the system. We would like to state that your cargo may be in a further stage than you are viewing. For further info about shipping see our Shipping Policy If you have an y other questions about your order, email Customer Care .


Please contact Customer Service . The item must be returned in good condition, in original boxes (whenever possible), and with all paperwork, parts and accessories to ensure full credit. You must have your receipt. Gas powered Outdoor Equipment cannot be returned once gas or oil has been put in it, even if the Equipment has been drained of these materials. Assembled items are not returnable. For additional information regarding returns, please see our Refund Policy .


We can be reached at +44-7459-755-813 or send text from WhatsApp